FAQs
What is Hendrix Technologies?
Hendrix Technologies is a payment aggregator platform that helps businesses accept and manage digital payments from multiple sources — including credit/debit cards, bank transfers, and mobile wallets — all through one secure system.
Who can use Hendrix Technologies?
Any registered business, freelancer, or e-commerce platform in Pakistan can use Hendrix Technologies to collect and manage payments. You must have a valid business identity and bank account to get started.
What types of payments does Hendrix Technologies support?
We support:
Jazzcash
Easypaisa
How long does it take to get onboarded?
Typically, onboarding takes 24 to 48 hours, depending on document verification and integration requirements.
Are there any setup or monthly fees?
We offer flexible pricing. Basic onboarding is free, but transaction-based charges and optional service plans apply. Contact us for a detailed quote.
Is Hendrix Technologies secure?
Yes. We follow industry standards including SSL encryption, tokenization, and fraud detection systems to ensure your data and transactions remain secure.
How do I track my transactions?
You’ll have access to a real-time dashboard where you can monitor all transactions, generate reports, and manage payouts.
What if a payment fails?
If a payment fails but the amount is deducted, it is usually reversed by the bank within 5–7 business days. If not, contact our support with the transaction details for resolution.
